Telecom Specialist

Great HealthWorks, a "People First, Profit Second" company and makers of Omega XL and other natural health products and supplements seeks a strong candidate for a Telecommunications Specialist position. 

Job Responsibilities:

• Design video, data and voice communication systems
• Plans network installations by studying technical specifications
• Prepares an installation schematic
• Establishes voice and data networks by programming features
• Establishes interfaces and integrations
• Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers
• Documents network by recording configuration diagrams and programming
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; and updating documentation
• Maintains customer rapport by listening to and resolving concerns and answering questions

Required Qualifications:

• Knowledge of various phone system architectures and capabilities, including the ability to troubleshoot system malfunction
• Ability to work with minimal supervision
• Effective interpersonal skills
• Demonstrated ability to prioritize conflicting demands
• Associates degree in Information Systems or 2-4 years of Telecommunications hardware and software experience preferred
• 2-4 years Cisco Unified Communications experience preferred
• 2-4 years Predictive Dialer functionality experience preferred
• Ability to work well within a team environment
• Excellent communication skills, both verbal and written